Returns & Exchanges

At Queensberry, we want to ensure you have the right gear for your peak performance. If your purchase doesn't meet your expectations, you can return or exchange unused items within 30 days of delivery.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal with your order number and email address to select the items you wish to send back.

• 2.
  Pack Your Gear

  Place the items in their original packaging, ensuring all tags are attached and the product is in its original, unworn condition.

• 3.
  Ship It Back

  Print the prepaid shipping label provided via email and drop off your package at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our team inspects the returned equipment, we will process your refund or exchange within 5-7 business days.