Frequently Asked Questions
Everything you need to know about your Queensberry performance gear and orders.
How long does shipping take for sports equipment and apparel?
Standard shipping typically takes 3-5 business days. For oversized items like gym equipment, delivery may take 7-10 business days depending on your location.
What is your return policy for worn athletic gear?
We offer a 30-day return policy. Items must be in original condition with tags attached. For hygiene reasons, undergarments and used mouthguards cannot be returned.
How do I know which size to order for optimal performance?
Each product page features a detailed size guide. We recommend measuring your chest, waist, and inseam to match our compression and regular fit charts accurately.
Do you offer bulk discounts for sports teams or clubs?
Yes, we provide special pricing for team sets and bulk equipment orders. Please contact our sales team at teams@queensberry.com for a custom quote.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, Amex), PayPal, Apple Pay, and interest-free installment plans through Klarna and Affirm.
Are Queensberry products covered by a warranty?
All our technical gear and equipment come with a 1-year manufacturer warranty against defects in materials and workmanship to ensure your peak performance.